FAQ

📖 Frequently Asked Questions (FAQ)

🛍️ Shopping & Orders

Q: What is The Stoner’s Palette?
A: The Stoner’s Palette is an interactive adult cannabis coloring book with a built-in Strain & Grow Log. You can color hyper-realistic marijuana illustrations while tracking your cannabis experiences.

Q: How do I purchase a digital product?
A: Simply add the product to your cart and complete checkout. Once your payment is processed, you’ll receive an email with your download link.

Q: Do you offer refunds?
A: Due to the nature of digital products, all sales are final. However, if you have trouble accessing your download, please email us at [stonerspalette@gmail.com], and we’ll be happy to help.


📦 QR Codes & Freebies

Q: How do the QR codes in The Stoner’s Palette work?
A: Each page in the book features a scannable QR code that links to either:

  • The Strain Log (where you can track your experiences)
  • The Grow Log (for those who cultivate their own cannabis)
  • Freebies & rewards (unlock exclusive digital content over time)

Q: Will I get the same freebie every time I scan a QR code?
A: No! Our system rotates the freebies so you get different digital coloring pages, exclusive content, and other surprises each time you scan.

Q: What do I do if my QR code isn’t scanning?
A: Try these troubleshooting steps:
1️⃣ Make sure you have a strong internet connection.
2️⃣ Use your phone’s camera app (most modern smartphones can scan QR codes automatically).
3️⃣ If it still won’t scan, email us at [stonerspalette@gmail.com] with a description of the issue.


📥 Digital Downloads & Access

Q: I purchased a digital coloring book. Where do I find it?
A: After purchase, you’ll receive an email with your download link. If you don’t see it, check your spam/junk folder or log into your account to access past purchases.

Q: Can I print my digital coloring pages?
A: Yes! All digital coloring pages are formatted for high-quality printing. You can print them at home or at a local print shop.

Q: What if I lose my download?
A: No worries! If you lose your file, email us at [stonerspalette@gmail.com], and we’ll resend your link.


📧 Contact & Support

Q: I still have questions. How do I contact you?
A: You can reach us by:
📧 Email: [stonerspalette@gmail.com(Best way to contact us—expect a reply within 24-48 hours)
📱 Social Media: DM us on Instagram, TikTok, or Facebook at @stonerspalette